Terms Of Service

Terms of Service​
Welcome to ElenaStra. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order or using any part of our site.
  1. General​
    These Terms of Service govern your use of the ElenaStra website and the purchase of our products. We reserve the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon being posted on our website.
  2. Products and Orders​
    All products displayed on our site are subject to availability. We strive to ensure that product descriptions, images, and prices are accurate; however, errors may occasionally occur. In such cases, we reserve the right to cancel or adjust orders accordingly.
    Once you place an order, you will receive an order confirmation email. This does not signify acceptance of your order; it merely confirms that we have received it. Acceptance occurs when we dispatch your order.
  3. Pricing and Payment​
    Prices are listed in the currency shown at checkout and are inclusive of applicable taxes unless stated otherwise. Payment must be made in full at the time of ordering via one of our accepted payment methods.
  4. Shipping and Delivery​
    Estimated delivery times are provided at checkout and begin from the date of dispatch. Delays may occur due to unforeseen circumstances, but we will make every effort to keep you informed.
  5. Returns and Exchanges​
    We want you to be fully satisfied with your purchase. If you are not entirely happy, you may request a return or exchange within the timeframe specified in our Returns Policy, provided the items meet our eligibility criteria.
  6. Intellectual Property​
    All content on this website, including text, graphics, logos, and images, is the property of ElenaStra and protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.
  7. Limitation of Liability​
    ElenaStra shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall be limited to the amount paid for the product in question.
  8. Governing Law​
    These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which ElenaStra operates, without regard to conflict of law principles.
  9. Contact Information​
    If you have any questions regarding these Terms of Service, please contact us at service@elenastra.com.