Privacy Policy

Privacy Policy​
At ElenaStra, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our site, you consent to the practices described in this policy.
1. Information We Collect​
We may collect personal information that you voluntarily provide to us when you place an order, register an account, subscribe to our newsletter, or contact us. This may include your name, billing and shipping address, email address, phone number, and payment details.
We also collect certain non-personal information automatically, such as your browser type, device information, IP address, and browsing behavior on our site, to help us improve your shopping experience.
2. How We Use Your Information​
The information we collect is used to:
  • Process and fulfill your orders accurately and efficiently.
  • Communicate with you regarding your purchases, inquiries, or requests.
  • Send promotional emails, newsletters, or updates (only if you have opted in).
  • Improve our website, products, and customer service.
  • Detect and prevent fraudulent or unauthorized activities.
3. Sharing Your Information​
We do not sell, rent, or trade your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our website, processing payments, or delivering orders. These partners are required to keep your information confidential and use it solely for the purposes we specify.
4. Cookies and Tracking Technologies​
Our website uses cookies and similar technologies to enhance functionality, analyze site performance, and deliver personalized content. You can choose to disable cookies through your browser settings, although this may affect certain features of the site.
5. Data Security​
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights​
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. You may also withdraw consent to marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
7. Third-Party Links​
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies before providing any personal information.
8. Changes to This Policy​
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
9. Contact Us​
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at service@elenastra.com.